Subside Sports Reviews

Have been a fan since 2006. One of the most reliable source for 100% official items. Depending on items may take some time. If hurry, I recommend to inquire before ordering.

All the jerseys and badges I have ordered in the past were legit but sometimes it can take a while to receive it, but this might just been because the shipping services were busy end of year

I have been ordering from Subside for years..Subside are an exceptional on line retailer.

Products are genuine and are always high quality. The customer service mirrors the products as they are very helpful and responsive within a short time frame. I wouldn't use any other company, prices charged reflect the market. I would strongly recommend that anyone reading this should use Subside ahead of the alternatives.

LITERALLY THE WORST, MOST DAFT CUSTOMER SERVICE THAT I HAVE EVER RECEIVED...Placed an order, 8 days later it was still labeled "processing". Emailed to inquire about it, and received no response over 48 hours later. Then went to log into my account after 10 total days (7 business) and I was locked out. I attempted to change my password, but I was still locked out. I sent them another email after 10 total days telling them to cancel my order and that I am charging back my purchase with my bank. Clearly a scam, right?

It was THEN that they finally emailed me and tried to make themselves the victim by accusing me of being impatient. They made excuse after excuse- for their lack of communication, account lockout, and no product sent- and passive aggressively made me seem like I was the jerkoff. In my email, I accused them of "not giving a sh-t" that I was going to charge back the amount on my card, and they tried to pretend that they were overwhelmingly offended by my use of the word 'sh-t'.

They claim to have refunded my purchase, but either way, I charged it back. This place is an absolute joke. You can do better, and I did do better with another company- Premier Shirts UK. I recommend you check them out.

Worst, terrible, joke of a business
Ordered 20 November it’s been one month I’ve been contacting “Kenny” multiple times regarding an update on my order, it hasn’t been shipped, feels like a scam, asked for a refund the bloke was so arrogant and basically said *%#* you, keep waiting

Opaque delivery guidelines. Little to NO help and poorer service.

Paid for express delivery and now being told 10 working days before it is even dispatched. Very misleading.

Avoid.

This company is a complete scam. Takes your money, lies about product being shipped, tells you there is a delay in shipping, then tells you they will refund you and then ghosts you. Chances are you're going to have to get your bank involved in getting a refund.

Selling items that not actually in stock but not mentioning that's a pre-order on web. Ordered world cup shirts and order still processing after 3 weeks.
Not sure can get the shirts before the world cup or maybe just before Xmas. Should skip this shop.

The transit to Mexico is via SEPOMEX so that means it takes too long, but this time it took more days due to the strikes in postal service in England.

At the end my 2 purchases arrived, both in perfect condition, new and originals.

So I usually don’t write reviews but this one definitely deserved all of the best praise I got Tickets to go see Barcelona vs Real Madrid in Las Vegas on July 24 and I wanted to go wearing their New Jersey I had ordered this from many websites and all would take many months for delivery I was able to place my order with subside sports and revive it well before the game. Also Sarah Webb was very helpful from the sales department and answered all my questions. This was the best Online shopping experience ever would 100% recommend.

Do not buy from this place. I ordered a shirt nearly a month ago and every week I’d ask for updates on my order , and the response I get is “it will be here soon” really disappointing to get such a rubbish response

I ordered the Score Draw Man City No. 8 Retro Kit from 1991-92, received it in just five days time in top quality and with a beautifully printed number 8 on the back. I purchased the kit through the Swiss online store and was able to reach out to the Swiss distributor any time if there were any questions or uncertainties.

All in all: Wonderful experience and excellent customer service. I'll certainly be using it again.

Shockingly run. Paid £250 for a vintage shirt, was sent the wrong one. Guy who runs their Vintage (Tim) goes out of office and arranges no cover, ignores my emails. I email head office and Sarah spends most of her time explaining to me how to spend more of my time fixing their problem for them. They send me a label to send the shirt back, but I don’t have a printer. More hassle to paper over their incompetence. No empathy for the customer and for a company that delivers shirts, not too clever. Avoid at all costs.

The prices of website are very expensive when you can buy the product of the brands like Nike Adidas for so much less. Just annoying that some sizes are available on this site for £30+ more than Nike. Plus discount codes provided didn't work and you spent 85 quid and delivery isn't free. Just very frustrating for a consumer, most of these take like 5-10 to make.

I was looking for a certain football shirt they didn't have in my size, I emailed Subside Sports customer services and they were brilliant, they were expecting new stock from the manufacturer so they processed the order for me and it arrived days later.
Delighted, can't thank the Subside Sports team enough.